Dear valued SOCAR members, On 25 December 2018, at 5.00pm, our SOCAR mobile application experienced an unforeseen disruption in service. During this period, the connectivity issue between the SOCAR smartkey and our member's reservation was affected, resulting in members being unable to unlock their cars across Klang Valley and Johor Bahru. The issue was resolved at 8.30pm. Since then, our technical team has taken measures to prevent this occurrence from happening again. Our customer experience is a core factor to our business. However, this incident made us realize that we have not done enough to serve our member's enquiries or provide a solution fast enough. By no means do we hope to simply offer you compensation in return for your trust once again. We will take full responsibility for our shortcomings and offer you our token of apology. For those affected by this outage, please know that our customer support team is doing their level best to attend to all of your enquiries. They will be in contact with you shortly, if they haven’t already. As always, please reach out to us at firstname.lastname@example.org for further inquiries We hear your frustrations sent to our company's social channels and we feel the distress that we have put you through (especially on a public holiday). We would like to offer our deepest apologies regardless whether you were directly or indirectly impacted by the event. You have reminded us to do better in 2019 and we will do our very best to regain your faith in our services once more.
Keep it real #KeepIt900 ! That's the answer to our riddle and the number of deployed cars in Klang Valley and Johor Bahru! From now until 9 December 2018, go on a journey with the Honda City, Toyota Vios and Altis for only RM9 per hour! #SOCARmy *Valid for Honda City, Toyota Vios and Toyota Altis only **Terms and Conditions apply
We will be at ArtBox Malaysia for the next two weekends! Need a car to get there? Get RM30 OFF when you apply this promo code 'ARTBOXSOCAR'. There is reserved parking lots exclusively for SOCAR members too. Come find our SOCAR booth for many fun activities and take home a mystery gift! Event Date: 9 - 11 November & 16 - 18 November 2018 #socarmy https://www.facebook.com/socarmalaysia/posts/282575929131072
Another month has went by which brings us to another YOLO Pass winner! Congratulations, Sonia Lakusa, as you've won yourself a mystery holiday, on us! Our #YOLOWithSOCAR is not over yet, so complete one booking in September and you may just win yourself a free holiday! #socarmy #tapunlockdrive #carsharing #multiflex
Celebrate freedom with a SOCAR and get RM20 off on your one-way reservation to the airport with the promo code 'MERDEKAKERETA'. This coupon is only valid on Friday, Saturday and Sunday on one-way zones. Offer ends 2nd September 2018. #SOCARmy #TapUnlockDrive #carsharing #multiflex
Merdeka is around the corner and we would like to kick start our celebration a little earlier with you! If you've seen a new pin on the app, don't be starled. It's our #MerdekaKereta promo! 😎 Learn more on our #MerdekaKereta promo on our blog today. #SOCARmy #TapUnlockDrive #carsharing #multiflex
Recommend SOCAR to your friends and receive RM30 off for each friend who completes their first SOCAR booking. Your friends will receive 3 hours off when they register on SOCAR with your unique referral link. Learn more on our blog today: https://bit.ly/earnwithsocar #SOCARmy #TapUnlockDrive #carsharing #multiflex