Salary: RM2500-RM3000 Work Location: Hero Market @ Bandar Puteri Puchong Responsibilities: • Manage floor operations to ensure consistently excellent guest experience. • Recommends and suggests specialties to guest, up sells whenever possible. • Train and work together with service and kitchen team to build sales. • Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage. • Inspects table and glassware for cleanliness and damages. • Inspects service stations for cleanliness, functioning of equipment and sufficient supplies. • Present bill upon request and processes payment. • Train staff in the outlet as and when necessary. • Ensure that service team adheres and comply with company’s policies and procedures. • Handle customer complaints and feedback. • Ensuring that the handover, closing and opening procedures are completed in each shift. • Maintain a sound knowledge of the menu and presentation standards for food and drinks. • Support cluster managers in optimising labour usage. • Perform any others duties as directed by the Restaurant In-Charge and Operations Manager. Requirements: • Min. 2 years of relevant working experience in related field • Management or supervisory experience will be an added advantage • Ability to thrive in fast-paced and highly energized working environment • Mature and decisive with good business acumen • Resourceful with excellent management and interpersonal skills • Proficient in MS Office Applications
Posted 2 weeks ago
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