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DoubleTree by Hilton /
Posted 3 months ago

Here's to the queens of hospitality; the friendly frontliners delivering exceptional round-the-clock service, the silent heroines working Back of House, and the women on top keeping all of us ticking at DoubleTree by Hilton KL. 👩‍💼🙌 In celebration of International Women's Day, we sat down with Tan Sook Kwan, our Director of Sales, as she regales us with a piece of her-story. Sook Kwan’s journey in the hospitality industry began at the tender of age of 17, working in the Banquet Department. After crossing paths with a couple of hotel sales associates, she was inspired by their sartorial elegance and professional demeanor when handling guests and decided to change her career direction. Fresh out of university, Sook Kwan landed her first full-time role in corporate as a Sales Coordinator for Conference & Events at Hilton Kuala Lumpur, deriving joy from creating happy moments for guests and event organisers. Throughout the past 15 years, she steadily worked her way up, with each career milestone paving the way to her current directorial position at our hotel. Her words of wisdom for aspiring young women in hospitality? “Embrace your passion in providing exceptional consultation of our services to our guests. When you are passionate about what you do, it shines through in the quality of service you provide and the genuine care you extend to them.”

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