Meet the latest addition to InterContinental Kuala Lumpur’s all-Malaysian leadership team, Emmi Lee - Director of Human Resources. With over a decade of experience in the hospitality industry, Emmi’s journey in HR has led her to many rewarding experiences, meeting many people from all walks of life. Having worked in both International chains as well as independent hotels, her work has proven that she must always stay ahead of the curve. “The recent pandemic, for instance, has presented us with new challenges. One of the lessons of the pandemic is that we have to put the ‘human’ back into human resources. HR needs to understand the life experiences employees are going through, to support them not just in their experience as workers but in their lives. At present, we are focusing on rebuilding back what was lost, rehiring, and restoring motivation and productivity back into our people as we move forward.” Emmi’s position has allowed her to witness firsthand many rewarding milestones while on the job, “My job brings me a lot of satisfaction. Being able to be the person offering someone a job and help change their lives, to watching our associates getting promoted in their careers - all that keep me motivated and excited.” Her approach to HR remains on a holistic level, “When given a choice to go by the book, or to be kind, I’ll always choose kindness.” As we continue our journey in navigating the world post-pandemic, Emmi and our HR team have got their hands full with many initiatives coming up, which include the welfare and benefits of our associates. “How we enable and adapt to the new work environment is key to gaining a competitive advantage and our ability to attract and retain the right talent.” #MyInterContinentalLifeMyStory 📸 Featured venue: Tatsu Japanese Cuisine #InterContinentalKualaLumpur #ExperienceIHG #IHG #InterContinentalLife #WinningTeam
Posted 1 year ago
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