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Pinoki /
Posted 7 days ago

IT IS THE NORM NOW It has been almost two weeks since we reopened our training centres in TTDI and Kota Damansara. The SOPs have “downsized” our classes by 50%. We used to be able to fit 10 students in a class, but now we have to cut them into half. It has created waiting lists for the popular classes because some parents responded later than others, and we cannot accommodate more than 5 students in one room. Apart from that, we sanitise everybody who comes into the centre, keep a strict rule regarding record-keeping and hygiene. We have never been so “clean” before. Everybody has to be more diligent and more aware of what they do, where they touch and who they talk to. Communications have never felt so awkward. However, it is our responsibility to safeguard our students, staff and parents (whom are kept outside of the centre) for good reasons. In the first week, there were parents who wanted to come in for a chat, but we have to politely tell them to wait outside. One thing that I really hope is that the SOPs will induce a higher self-discipline in all of us. As trainers, self-discipline is important. Students depend on us for high-quality lessons and parents depend on us for positive training outcomes. Self-discipline is important. What used to be termed as the “new norm” three months ago, is no longer “new”. It is the norm now. [Article written by Jason Thong, co-owner of Pinoki Brain Training Centres in Kota Damansara and TTDI]

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